Distance Sales Agreement
This Distance Sales Agreement ("Agreement") is made and entered into between:
-
Seller/Provider:
Name: [Company Name]
Address: [Company Address]
Phone: [Company Phone]
Email: [Company Email]
Tax ID Number: [Tax Number]
-
Buyer:
Name: [Customer Name]
Address: [Customer Address]
Phone: [Customer Phone]
Email: [Customer Email]
Subject of the Agreement
This Agreement regulates the terms and conditions for the sale and delivery of the product(s) listed below, which the Buyer orders electronically via the Seller's website ([Website URL]).
1. Product Information
The details of the goods/services subject to the Agreement:
Product Name |
Quantity |
Unit Price |
Total Price |
[Product 1] |
[Qty] |
[Price] |
[Total] |
Total Amount (Including Taxes): [Total Price]
Payment Method: [Credit Card / Bank Transfer / Other]
Delivery Address: [Delivery Address]
Delivery Date: [Estimated Delivery Date]
2. General Terms
- The Buyer declares that they have read and understood the information regarding the product's basic characteristics, price, and payment details, as well as the terms of use on the Seller's website, and has approved this Agreement electronically.
- The product(s) will be delivered to the Buyer or the designated person at the delivery address provided by the Buyer, within the time specified on the website, subject to the provisions of this Agreement.
- In case of unforeseen circumstances or force majeure preventing timely delivery, the Seller will notify the Buyer. The Buyer may then choose to cancel the order, request a replacement product, or delay delivery until the issue is resolved.
- The Buyer agrees that, for electronic orders, their acceptance of the Agreement shall serve as an electronic signature.
3. Right of Withdrawal
- The Buyer may withdraw from this Agreement within 14 days of receiving the product, without providing a reason, as long as the product is unused and in its original packaging.
- To exercise the right of withdrawal, the Buyer must notify the Seller in writing (via email or the website) and return the product with all accessories and the original invoice.
- The Seller will refund the payment to the Buyer within 10 business days after receiving the returned product and verifying its condition.
4. Seller’s Responsibilities
- The Seller guarantees that the product(s) delivered will match the specifications described on the website and meet quality standards.
- If the product is defective or damaged, the Seller will replace or repair it at no additional cost to the Buyer, as per the terms of the warranty.
5. Buyer’s Responsibilities
- The Buyer agrees to provide accurate and complete information for the order and delivery process.
- The Buyer is responsible for returning the product in its original condition if exercising the right of withdrawal.
6. Governing Law and Dispute Resolution
This Agreement is governed by the laws of [Applicable Jurisdiction]. Any disputes arising under this Agreement will be resolved in the courts of [City, Country].
7. Miscellaneous
- This Agreement is electronically executed and does not require a physical signature.
- If any clause in this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in effect.
Seller/Provider
[Authorized Representative Name]
[Title]
Buyer
[Customer Name]
Date: [Date of Agreement]